A: All returns we receive are processesed and submitted within 48 hours of receipt. In some cases it may take up to 5 bussiness days for the funds to return back to your account. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.
Q: I canceled my order but I haven't received a credit yet. How long do credits take?
A: At 212 Diamond City we believe the essence of online shopping should be as simple as possible. This is why we have created a very straightforward return policy that allows us to keep the restocking fees low and our customers happy.
If for any reason you are not satisfied with your item when you receive it you may return the item for a refund minus fees that apply. Our goal is to make sure that you are 100% satisfied with your purchase and this is why we are flexible and willing to work with you whether its voiding a restocking fee or extending your return policy. If you would like more information regarding this return policy please visit our return policy page.
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